Disclaimer and licence: The sample below has been prepared by a lawyer (https://rechtsanwalt-schwenke.de). It meets the legal requirements of a typical online shop aimed at consumers. However, you should only use the sample after careful examination and adaptation to your specific business model. The clauses may not be sufficient in certain constellations. If in doubt, seek legal advice.
The design is protected by copyright and its use is only permitted within the scope of the German Market licence within the shop. This means that the design may not be used on other websites, for example.
Editing note: Please note the information in the square brackets and supplement it with your own information if necessary.
Please note that shipping costs, or at least the calculation methods (e.g., by weight), should be specified for all countries to which deliveries are made.
If you only deliver to certain countries, you must inform your customers of this. You should also select only these countries as "Allowed countries" in the WooCommerce settings. You should not use clauses such as "Shipping costs to other countries only on request."
Prices, shipping costs, and delivery information
The prices stated on the product pages include statutory value added tax and other price components.
We only deliver within Germany and Austria.
In addition to the prices quoted, we charge a flat rate of [6.90 euros per order] for delivery within Germany and Austria. The shipping costs are clearly indicated in the shopping cart system and again on the order page.
For cash on delivery payments, an additional fee of [$2] will be charged by the delivery service on site. [No further taxes or costs will be incurred.]
There are no shipping costs for digital content (e-books, software, etc.).
[Note to retailers: The following passage is necessary if you specify a flat shipping rate. Otherwise, you can remove the passage.]
The flat shipping rate is [enter flat shipping rate] euros. The flat shipping rate includes statutory value-added tax. Since the value-added tax on the flat shipping rate is calculated based on the goods purchased, it may be reduced if goods are purchased at lower sales tax rates (e.g., when purchasing books). This means that the flat shipping rate can only be finally calculated during the ordering process. However, it cannot be higher, but only lower in your favor.